1.0 Introduction

1.1 Problem summary

Buildings rarely perform as well in practice as anticipated during design. There are many reasons for this, including improper equipment selection and installation, lack of rigorous commissioning and proper maintenance, and poor feedback on operational performance, including energy performance. A recent evaluation of new construction commissioning found that 81 percent of the building owners surveyed encountered problems with new heating and air conditioning systems (Hagler Bailly Consulting, 1998). Another study of 60 buildings by LBNL (Piette, et al, 1994). found that half were experiencing controls problems, 40 percent had HVAC equipment problems, 15 percent had missing equipment, and 25 percent had energy management systems, economizers, and/or variable speed drives which were not functioning properly. Such problems are widely reported in the building commissioning literature (PECI, 1998).

Systematic procedures to address these problems are beginning to emerge. For example, research at Texas A&M University has found that in almost all older buildings, and even in many new buildings, the use of the building is quite different from the original plan (Claridge, et al., 1994). These researchers use a monitoring process of "continuous commissioning" to tune building systems for optimal comfort and peak efficiency based on current operational requirements. Their methods have saved an average of over 20 percent of the total energy cost (over 30 percent of the heating and cooling cost) in over 80 buildings (Claridge, et al., 1994). While these researchers have demonstrated success in bringing in experts to "fix" building systems, few tools are available to the on-site engineer to conduct such improvements.

A related problem is that EMCS?s are becoming more complex over time and are difficult for the average operator to understand (Hyvärinen and Kärki, 1996). Furthermore, most EMCS?s do not include energy monitoring in their scope. Building operators have only the monthly utility bill to help track how much energy is used. One study that supplied building operators with energy use data found that after a few months of strong enthusiasm, building operators lost interest in standard energy use plots provided by the utility research project (Behrens & Belfer, 1996). Building operators need assistance in sifting through the large volume of data available with new monitoring technologies. Current EMCS?s have limited capabilities in collecting, archiving, and displaying important building performance data. We pose the question of whether higher-quality data are needed to perform important analysis. New techniques are needed to assist operators in extracting relevant information from the underlying data. Thus, some automation of diagnostics is needed to set off alarms that can tell an operator when the diagnostic system has identified a performance problem or deviation from normal operation.

This research also addresses the variations in the professional activities of building operators, including their knowledge and technical sophistication. The vast majority of research in the fault detection, commissioning, and diagnostics area has focused on using expert engineers as the analysts, rather than working directly with building operations staff. Controls companies report that building operators are not interested in analyzing large, complex building performance data sets. This project has specifically addressed the question: is there a market for high-quality, high-resolution, archived building performance data if the tools required to simplify the analysis are also provided? Finally, this project addressed the problem of understanding how property management companies identify and analyze new technologies. Are these processes similar from company to company?

1.2 Purpose of report

The purpose of this report is to summarize the past year's research in commissioning and operating a prototype Information Monitoring and Diagnostic System (IMDS) demonstrated in a 100,000-square-foot office building in San Francisco, referred to as the Hong Kong Bank Building, also known as 160 Sansome Street. This report also provides a brief review of previous year's research results since the project began in the mid-1990s (Sebald and Piette, 1997; Piette et al., 1998). The IMDS was installed in May of 1998. The report focuses on the research from September 1998 through August 1999. Another objective of this report is to disseminate findings and accelerate adoption of IMDS technology.

1.3 Project goals and objectives

The broad goal of this multi-year project is to develop, introduce, and evaluate state-of-the-art information technology to enhance building energy performance by continuously improving operations and maintenance (O&M). This project also involves both market pull and market push goals to accelerate the adoption of the technology. Both of these goals include some market assessment activities. In the market pull area, the research team seeks to evaluate the decision-making process by building operations staff and understand what motivates them to accept or reject new technology. Another overarching goal is market transformation. By advancing state of the art technology, we hope to help push the market toward greater overall performance. Further, we intend that our work will facilitate future market-pull initiatives by illuminating the decision-making criteria and processes of building operations staff. By examining the whole process of technology development and adoption, we seek to identify specific points for market intervention and targeted research. Our intention is to provide a template that will allow for the development of partnerships between businesses and researchers to mutually enhance the knowledge of the entire team. We also seek to inform providers of this technology of the findings from our research since we seek to influence the evolution of these monitoring and diagnostic systems. A final technical goal is to develop strategies that advance the technology from a passive monitoring system to an automated diagnostic system, taking advantage of emerging computational capabilities. Five specific objectives of the past year's research efforts were:

1. Maintain, enhance and finalize the IMDS specification. The initial IMDS specification was developed prior to the selection of the building and was used to present the technology concept to the prospective demonstration site partners. During the past year we have made some changes to the software.

2. Evaluate IMDS performance. To evaluate the energy savings and other non-energy benefits of IMDS use in technical terms. Our aim was to reduce total energy use and energy cost by 15 percent without sacrificing any other building services or performance issues. Energy use in most commercial buildings is dominated by electricity use; energy costs are dominated by electricity costs.

3. Develop and demonstrate techniques to automate fault detection and diagnosis. Although the project has focused on supporting and evaluating the usefulness of the manual, human-based diagnostic tool (IMDS), we have explored two approaches for automating fault detection and diagnosis. One is a steady-state chiller model. The other is evolutionary programming for self -learning systems.

4. Evaluate decision making and technology adoption processes in the commercial buildings sector. The objective of this aspect of the project is to provide a description of the innovation adoption process and a road map for the adoption of practical, business applications of new energy technology in the commercial building industry, focusing on the role of third-party property managers.

5. Evaluate the costs and economic potential of IMDS. In this report we ask the simple question, "What is the economic value of the data?" While there is no simple answer, we examine this question in detail, from a variety of perspectives.

1.4 Project phasing

This report summarizes the third phase of a multi-year project that began in late 1992. Further details on the phasing are presented below under "Project approach". Phase One results are reported in Sebald and Piette, 1997. Phase Two results are reported in Piette et al., 1998. This project began at the same time that the early Internet browsers, such as Mosaic, were starting to be used. The project was conceived by CIEE to explore the technical and economic potential of emerging monitoring and information technology for commercial buildings. The operators at the building did not even have email. In contrast, this report discusses some of the tremendous benefits that the explosion of information technology has demonstrated to the building operations staff at 160 Sansome Street.

1.5 Summary of expenditures

This project was conducted using a total budget of $350,000 from the California Energy Commission, as listed in Table 1-1. These funds cover the monies used by researchers at Lawrence Berkeley National Laboratory (LBNL), Shockman Consulting (for Christine Shockman, a doctoral student at Stanford University), Supersymmetry, and University of California, San Diego (UCSD).

Table 1-1. Project spending by task

Task no.
Task name
Task budget
1
Revise work statement, task deliverables, and budget
N/A
2
Prepare quarterly progress reports
N/A 
3
Maintain and enhance IMDS
$150,000
4
Functional specification
$50,000
5
Prototype review 
$50,000
6
Test automated diagnostics
$50,000
7
Technology transfer
N/A
8
Prepare interim report
N/A
9
Prepare final report
$49,000
10
Final meeting
$1,000
 
Total
$350,000

N/A = Not applicable
 

1.6 Background

1.6.1 Technology concept

In this section we present an introduction to the Information Monitoring and Diagnostic System (IMDS) and fundamental concepts in fault detection. The IMDS consists of a set of high-quality sensors, data acquisition software and hardware, data visualization software, including a web-based remote access system. The IMDS is a prototype system in that we have deployed a unique combination of sensors, hardware, and software to examine its value in a controlled test. The IMDS could be built up from individual components and installed in any commercial building. It is, however, a high-end system, intentionally designed for reliability, accuracy, and speed in data retrieval.

The IMDS is oriented toward deploying the basic infrastructure for an advanced information system. This demonstration will allow the controls industry to examine the value of such systems that greatly exceed today's current EMCS technology. Such a system is the starting point for more advanced, automated diagnostics, such as those based on fuzzy logic or neural networks. The system is a distributed data collection and analysis system. The primary elements of the system are:

Key elements of the system are shown in Figure 1-1. The data are stored in a flat-file system, with remote data archives appended each day locally and remotely at LBNL. We are testing the first PC version of the graphics software, which was previously only available for use with high-end graphics workstations. Data from each sensor are archived in the PC server at the demonstration building. The data acquisition and graphical analysis software are located on the PC, allowing the on-site operator and chief engineer direct access to the data.

The IMDS development in Phase One included creating nine standard plots available for viewing of key performance data. The operations staff was trained to interpret these plots. The IMDS also offers a series of more sophisticated browsing and statistical analysis tools. These more sophisticated tools will likely be of greater use to the remote researchers. Researchers in several locations will have access to the data, plus the identical analysis software, allowing them to analyze the building performance and test the automated diagnostic systems. The PC server will offer a subset of the real-time analysis graphics from the demonstration site to the public over the World Wide Web. The purpose of these graphs is to demonstrate the technology to interested organizations and potential service providers such as energy service companies, utilities, and control companies.

Figure 1-1. Components of the Information and Monitoring Diagnostics System

Four types of measurements are taken by the IMDS: temperature (including wet-bulb), electric power, flow speed, and pressure. The installed system consists of 57 physical and 28 calculated points for a total of 90 points sampled at one-minute intervals. The sensors include high-grade thermistors, electric power transducers, magnetic flow meters, and aspirated psychrometers. Table 1-2 summarizes the monitoring scope. Further details of the sensors and sensor accuracy were presented in Piette, et al., 1998.

Table 1-2. Systems and sensors in the IMDS


System to be evaluated
Measurement
Number of physical points
Whole building Electric power
1
Two chillers Differential pressure (water)
Water temperatures
Flow rates (water) 
Electric power 
4
8
5
2
Four pumps Differential pressure (water)
Electric power
4
4
One cooling tower Drybulb temperature
Wetbulb temperature
Water temperatures
Electric power
2
2
6
2
One air handler Drybulb temperatures
Electric power
Static pressure
5
2
4
Local micro-climate Drybulb temperature
Wetbulb temperature
1
1
Miscellaneous (lights & plug) Electric power
4
Total
57

The IMDS is designed to be permanently installed and continuously active. This is necessary because buildings continuously change. For example, some problems recur, such as those from modifications to schedules to handle special events. These modifications often lead to equipment being left on when not needed. The diagnostic system is designed to operate in parallel with an existing EMCS, rather than expanding or modifying the EMCS. The IMDS is therefore not constrained by EMCS data collection capabilities, which can be problematic with 50 points of one-minute data. This technology may, however, be incorporated in future EMCS?s. The EMCS at 160 Sansome focuses on scheduling and controlling building HVAC systems including air temperatures and flows and monitoring zone conditions. By contrast, the IMDS measures energy, weather and water-side variables (temperatures, pressures, and flows).

1.6.2 Automated fault detection and diagnosis

Fault detection is the determination that the operation of the building is incorrect or unacceptable in some respect. Fault diagnosis is the identification or localization of the cause of faulty operation. "Diagnostics" is a broader term, encompassing both fault detection and fault diagnosis. Since fault detection is more straightforward than fault diagnosis, automation of fault detection is a logical first step in providing a fully automated system. Automating fault detection but not fault diagnosis is appropriate in buildings where there is a competent operator who wishes to be informed of the existence of problems but wants to take responsibility for determining the nature of the problem and the appropriate action. Model-based fault detection involves the comparison of the measured performance of the actual system to the expected performance, as predicted by a reference model of the system, as shown in Figure 1-2.

Figure 1-2. A model-based fault detection scheme

The left hand diagram in Figure 1-2 shows the general principle and the right hand diagram shows the application to a heating coil, in which the inputs to the model are the inlet temperatures and the control signal and the output of the model is the outlet air temperature.

Reference models used for fault detection can be either qualitative or quantitative. One common form of qualitative model is a set of IF/THEN rules, which would be implemented in a knowledge-based system, together with an inferencing engine. There are two main types of quantitative models: first-principles and empirical. Two common methods of implementing empirical models are polynomial curve fits and neural networks. In each case, the model is only as good as the data used to train it; training data that cover the operating range of interest are required, since empirical models generally have poor extrapolation properties.

If the reference model is a steady-state model, i.e. it does not treat dynamic response, it is necessary to use only steady-state data, both when training the model and making comparisons between measurements and model predictions. Various forms of steady-state detectors have been employed in automated diagnostics; a summary is given in Hyvärinen and Kärki, 1996. In the terminology of the reference, the detector employed here is based on the geometrically-weighted average of the functional variation. This average is calculated recursively and is given by:

where yk is the value of signal at sample-time k and a is the forgetting factor (0 < a < 1). The signal is deemed to be in steady state when is less than a selected threshold, t.

1.6.3 Technology innovation theory

Emerging technologies are not adopted by an entire population simultaneously. Within any population there are individuals who are inclined by background, education, personality and temperament to seek out and examine new technologies and ideas first. They represent a small but critical part of any population and are termed innovators. Innovation researchers have broken down populations into five ideal types that are identifiable across many types of innovations, industries and populations, as shown in

Figure 1-3. Ideal types of innovators found in any typical population. The estimated percentage of the population in each category of innovation is shown (Rogers, et al., 1983).

It is rare that any substantive innovation enters a population without first passing through innovators and early adopters. Frequently, there is a break, between the adoption by early adopters and adoption by the early majority, where products and services die (Moore, 1999). Innovators and early adopters will look at more technologies than the wider population and will discard some innovations. The first and critical step in developing an understanding of the adoption of any technology is to understand who the innovators are. Innovators act as gatekeepers for technologies within their own companies. These innovators are easily identified by others in their industry even though they are not formally appointed (Allen & Nochur, 1992; Tornatsky, et al., 1983). The adoption processes described in this report are separated into two main categories: routine innovation and radical innovation.

Routine innovation - Routine innovations are generally innovations to existing products. This innovation can be large (new chiller systems) or small (hand-held tools). This method of adoption is frequently used and the introduction of these types of innovations does not change the way that the company does business.

Radical innovation - This type of innovation is sufficiently unique to the prospective user that he or she must first understand how it fits into his or her existing business. While it may share key features with other technologies, it must be sufficiently different that its introduction changes the way the company or building operates (Dewar and Dutton, 1986).

The adoption process includes several stages:

Knowledge. The prospective user becomes aware of the innovation.

Persuasion. Users follow up on their original information to determine if the innovation suits their needs.

Decision. The user decides to adopt or reject the innovation.

Implementation. The innovation is put into place and the adopter gains first-hand experience with the technology.

Confirmation/denial. The now-experienced user determines whether the innovation is suitable for their purposes and determines a course of action.

While the stages of the adoption process are artificial constructs developed by the researcher to categorize events in what is really a continuous process, they are standard among industry users and with minor variations are commonly used in innovation research (Rogers, 1983).

1.7 Project approach

This project was carried out in three phases. Phase One included an investigation and evaluation of diagnostic methods, tools, and techniques. Our analysis considered issues such as sensor and communications technology, bottom-up versus top-down diagnostics architecture, and the design of temporary versus permanent systems. We examined the status of techniques from the field of intelligent systems (e.g., artificial intelligence, fuzzy logic, and neural networks) and diagnostics used in process control industries. We identified innovative building operators and chief engineers in major metropolitan areas who were recruited to give us direct feedback on what they thought were the most serious problems in commercial buildings. A 50-page questionnaire was administered as part of a full-day interview with six individuals. The interviews concluded that there was no single outstanding problem that would define the priority area for diagnostics research. Rather, the problem was related to a lack of good information about the performance of their building overall, and the problem of poor information from the EMCS. During Phase Two, the building was selected for a case study, and the system design was finalized and installed. A review of the building energy use and initial findings from the IMDS during Phase Two are reported in Piette et al, 1998.

The research activities in Phase Three to address the five objectives are described below.

Maintain, enhance, and finalize the IMDS specification - All of the data were examined for completeness on a regular basis. A series of problems were identified and corrected. The final specification is available on the web at http://poet.lbl.gov/tour/.

Evaluate the IMDS performance - The operations staff was interviewed every two weeks to determine how they had been using the IMDS. These discussions included evaluating the performance of various building components and system. The IMDS was installed in May 1998. We used data from May and June as a baseline to evaluate the performance of the building. This evaluation was done to ensure that we had at least a few months of observations prior to fully training the on-site staff in the IMDS operation. The building staff began using the IMDS on a daily basis in late summer 1998. We have collected all of the data and examined them for completeness. A detailed analysis of the multi-year energy use data was conducted to examine whether there have been any energy savings between July 1998-June 1999 and the previous year.

Develop and demonstrate techniques to automate fault detection and diagnosis - This project has included chiller modeling for model-based fault detection and development of evolutionary programming techniques.

Model-based fault detection for chillers - The general approach for using a model-based fault detector for a particular HVAC subsystem is as follows:

1. Select the model. Select the type of model to be used as a reference model (quantitative versus qualitative, first principles versus empirical, steady state versus dynamic).

2. Tune the steady-state detector. If the model is a steady-state model, set up a steady-state detector to indicate when the comparisons between the model and the real system are valid. This involves tuning the parameters of the detector so that it removes as many unsteady points as possible while not removing an undue number of steady points.

3. Configure the model. If the model is an empirical model, obtain training data from the real system when it is known (or assumed) to be operating correctly. These training data are measurements of the inputs and output(s) of the model taken from the real system. Ideally they should cover the operating range of interest. The best way to obtain these training data is from a systematic functional test procedure, of the sort used in commissioning. This ensures that data covering the whole operating range are collected over a short period of time, before the system has had a chance to degrade or be modified, and allows the data to be compared easily with the manufacturer?s performance data. For empirical models, the configuration process involves fitting the model to the training data, usually using some form of least-squares procedure. The standard deviation of the residuals provides a general indication of the goodness of fit and hence of the adequacy of the model structure. A more appropriate test is to examine the points with the largest residuals and determine if there is any objective reason why they should have been excluded a priori. If not, these residuals determine the threshold for the fault detector, since they result from what are deemed to be valid measurements from a correctly operating system.

4. Implement, monitor. Use the model to monitor performance and test for faults. This monitoring can either be done in real time, with the model running on-line and making comparisons sample by sample, or it can be done off-line at suitable intervals, e.g., every day.

Evolutionary programming research on automated diagnostics -During Phase One, which took place during the mid-1990?s, the research team developed the IMDS concept based on interviews with innovative building operators. The IMDS design would include accurate, high frequency data collection with a top-down design. The top-down design would provide performance data for the whole-building, major systems (e.g., cooling plant) and sub-systems (such as chillers and cooling towers). The IMDS would compare the measured data with benchmark data from simulations, rules of thumb, or models of correct performance. and operators could be. One of the concepts of the IMDS is that rather than trying to detect specific faults, the system was specified to monitor performance in areas of the building that were performing poorly. The intent was to tell building engineers: "There is something wrong with subsystem X," rather than, "The front bearing on pump 6 is failing." The IMDS was designed with the concept that once building operators are made aware of a problem in a specific subsystem, they are reasonably good at tracking it down. The principal advantage of using human-based diagnostics is that one can immediately generate useful detectors for potential efficiency increases. By partnering with actual building operators, we can progress in an orderly fashion toward increased specificity without running the risk of missing "big-picture" issues.

Consistent with the overall project objectives, the UCSD team had the specific objective of interfacing an analysis prototype with the real data and so provide a means by which the building operators could investigate the data, have access to benchmark data sets and readily available plots. A demonstration system, implemented in Matlab, was developed that has a rudimentary capability to learn from real data. (Matlab is a mathematics and data analysis program commonly used in academic institutions. The idea was that the operators would make some specification such as, "On such and such a date and time, X was fixed." and the automated system would learn by example and create a test to determine whether data presented to the system indicated that X was fixed or faulty. This would be done for problems the operators consider important and frequent enough to require automatic detection.

In the development of the evolutionary programming techniques andthe decision to use graphical approaches to extract information from the IMDS data, a method is needed for generating filters which automatically recognize specified patterns in the data and alert the operators when such detection has occurred. The patterns were to be specified in advance (as opposed to the self-learning capability described below). These filters were of three types:

1. Range checks (potentially multidimensional)

2. Two-dimensional plots in which the axes were arbitrary functions of the raw data and regions to be detected were of arbitrary shape and not necessarily connected.

3. Three-dimensional plots in which the axes were arbitrary functions of the raw data and the regions to be detected were of arbitrary shape and not necessarily connected.

The UCSD diagnostics team explored these capabilities. A method was developed for automatically creating a robust test for a building condition that was important to operators and that could be generated from a statement from the operator such as, "X was fixed on -/-/- at ---- hours and - minutes." Such an on-line capability would also be able to obey operator commands, such as, "Let me know if the following condition recurs".

Evaluate decision making and technology adoption processes in the commercial buildings sector - The evaluation of decision making and technology adoption processes used Participant Action Research (PAR) techniques (Whytte, et al., 1991). In PAR, the participants are informed about the research goals and objectives, and are allowed access to the research results. We have agreed to allow the industry participants to slightly conceal descriptions of their adoption processes to ensure full cooperation and obtain the most accurate representation of the processes. Results are provided that accurately represent the process while protecting the identity of the participants. The results are generalized and are not unique to any participant unless noted otherwise. All participants have agreed to be identified by company name for the purposes of this report. The subjects in this study are third-party property managers who specialize in operating commercial buildings they do not own. Third-party property manager?s core business is the management, operation, and leasing of buildings. The companies who have participated in this research are:

· Jones Lang LaSalle
· Kennedy Wilson
· Cushman Wakefield (Northwest area)
· Cushman Wakefield (Southwest area)
· Pacific Properties Limited

The project tested the following three hypotheses:

1. Experienced innovative managers of commercial buildings have developed a way of identifying and analyzing new technologies. These processes may be generally well known to innovators in their industry, but no scientific research has been conducted to formally document the process.

2. The processes are sufficiently similar from company to company that there is a general adoption model that can be developed.

3. The adoption process for radical and routine innovations are sufficiently different to warrant separate discussion and model development.

The industry participants were selected by their peers in the Building Owners and Managers Association (BOMA). A general description of an innovator was provided to the BOMA local offices and they were asked to provide a list of ten companies in their local area that were innovators. A dialogue was opened with industry innovators in Northern and Southern California. The purpose of the dialogue has been to use the knowledge and experience of the industry participants to develop a technology that was useful and would desired by practitioners. Potential users have guided the selection of the IMDS technology from the earliest days. The technology was developed to overshoot commercial applications - that is, it was not intended to provide an incremental advance in the technology of building operation. In 1992-1993, researchers anticipated the development and adoption of Internet technologies, the continued integration of control devices in new products and the expected lower cost of instruments, software and hardware. In 1992-1993 the research team expected the monitoring system to evolve toward a system similar to the present IMDS. The IMDS technology was unavailable when this project began. It was not expected or required to be cost-effective as it is the subject of a research project.

Participants were made aware that the technology was experimental, costly and would not provide a traditional industry payback in the experimental stage. No promises of energy savings, operational savings or other benefits were made. The participants had to agree to participate without any guarantee of benefits.

Evaluate the costs and economic potential of IMDS - The economic evaluation included examining the costs to procure and install the IMDS. These costs were compared with operational savings. Statewide savings potential, assuming significant market penetration of the IMDS, was estimated.


Start of Report
Legal Notice
Acknowledgements
Preface
Executive Summary

Section 2. Conclusions and recommendations
Section 3. Discussion
Section 4. References
Section 5. Appendices


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This page last updated 12/20/99 by SKhalsa